FOR IMMEDIATE RELEASE
January 4, 2012
OCC
Releases Public Service Ads About the Independent Foreclosure Review
WASHINGTON — The Office of the Comptroller of the Currency today
released print and radio public service advertisements to increase awareness of
the Independent Foreclosure Review, announced in November 2011.
The public service items include a feature story, distributed to
7,000 small newspapers throughout the country, and two 30-second radio spots
distributed to 6,500 small radio stations. The material will be
distributed in English and Spanish. Below is the text of the feature
story for use:
Your Independent Foreclosure Review
Did you face foreclosure in 2009 or 2010? If so, the Office of the
Comptroller of the Currency says you may be eligible for a free independent
review of your case.
Independent foreclosure reviews let borrowers who faced
foreclosure on their primary residences between January 1, 2009 and December
31, 2010 request reviews of their cases if they believe they suffered financial
injury as a result of errors in the foreclosure processes of these servicers:
America’s Servicing Company, Aurora Loan Services, Bank of America,
Beneficial, Chase,Citibank, CitiFinancial, Citi Mortgage, Country-Wide, EMC,
EverBank/Everhome, Freedom Financial, GMAC Mortgage, HFC, HSBC, IndyMac
Mortgage Services, MetLife Bank, National City, PNC Mortgage, Sovereign Bank,
Sun-Trust Mortgage, U.S. Bank, Wachovia, Washington Mutual, and Wells Fargo.
The reviews will determine whether individuals suffered financial
injury and should receive compensation or other remedies due to errors or other
problems during their home foreclosure process. The reviews were ordered by the
Office of the Comptroller of the Currency and the Board of Governors of the
Federal Reserve in April 2011 after the federal regulators found unsafe and
unsound mortgage servicing and foreclosure practices among these large,
federally regulated mortgage servicers.
Situations that may have led to financial injury include, but are
not limited to:
· The mortgage balance at
the time of the foreclosure action was more than you actually owed.
· Fees charged or mortgage
payments were inaccurately calculated, processed or applied.
· You were doing
everything a modification agreement required but the foreclosure sale still
happened.
· The foreclosure action
occurred while you were protected by bankruptcy.
· A foreclosure proceeded
on a military member in violation of Servicemembers Civil Relief Act
protections.
More than 4 million letters were mailed to potentially eligible
borrowers with request-for-review forms and instructions on how to complete and
return them. The form lets you describe what you think went wrong. Simply
answer the questions to tell your story, include any additional documents you
think relevant and return the form by April 30, 2012.
If you believe you are eligible and have not received a form, you
can request one from (888) 952-9105, Monday through Friday from 8 a.m. to 10
p.m. (ET) and Saturday from 8 a.m. to 5 p.m. (ET).
For additional information and answers to basic questions about
the review process, visit www.IndependentForeclosureReview.com.
Reviews are conducted by independent consultants working under the direction of
the federal regulators and may take several months to complete.
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